Shipping Policy

Shipping Times

USA  We estimate orders to arrive within 5-7 business days from the date of purchase. You may experience longer shipping times during peak holiday seasons. You should receive your shipping confirmation email and tracking number within 2-5 business days after placing your order. During holidays and sales, it may take as long as 7-10 business days to receive your shipping confirmation.

Shipping Cost:

U.S.A

Standard  3 to 4 business days $7.62 before 4pm PST.

Express 1 to 2 business days $15.62 before 12pm PST.

At this time we are not able to ship Internationally, but we are working on expanding our shipping capabilities.

Important to Note:

  • If your order requires a new photo please understand that this will lengthen the production time.
  • We cannot ship to Military addresses. In the event that you provided a military address at checkout, we will email you to request a different shipping address. If the cost of shipping to the new address does not equal the cost of shipping charged to you originally at checkout, we will invoice you for the difference and will proceed with your order as soon as the invoice is paid.
Questions? Review our FAQ page here and our friendly customer service team is on standby at support@pet-paints.com. We typically reply within 1-2 business days.